Privacy Policy

Glowaccess respects the privacy of individuals who visit our website, contact our team, or participate in our yoga classes and related services in Canada. This Privacy Policy describes how we collect, use, disclose, retain, and safeguard personal information. It aligns with applicable Canadian privacy legislation and aims to provide clear, practical explanations of our practices. By engaging with Glowaccess, you acknowledge that you have reviewed this Policy and that your information will be handled as outlined here.

Information we collect. We may collect personal details such as name, contact information (including email address and telephone number), class preferences, purchase history for passes, and limited health-related notes you voluntarily share to help us tailor instruction (for example, pregnancy stage or mobility considerations). We also gather technical data from your device when you use our website, including IP address, browser type, pages viewed, and approximate location derived from your IP. Cookies and similar technologies may support core site features, analytics, and user preferences.

How we use information. We use personal information to deliver classes and passes, process payments through third-party providers, manage schedules and reminders, respond to inquiries, and share updates about sessions or studio changes. With your permission where required, we may send newsletters or event information. Limited health-related notes you choose to provide help instructors suggest options that support comfort and safety. We also analyze aggregated website data to improve navigation, content relevance, and overall experience.

Consent and choice. We collect, use, and disclose personal information with your consent, which may be express or implied depending on context and sensitivity. You can withdraw consent for communications at any time by using included unsubscribe mechanisms or by contacting us. If you share information about others, please ensure you have lawful authority to do so. When you provide optional health-related notes, you consent to our use of such notes to adapt instruction while keeping details minimal and relevant.

Disclosure. We may disclose personal information to service providers that support studio operations, such as payment processors, booking platforms, email distribution services, and IT vendors. These providers may store or process information in or outside Canada and are expected to use it only for contracted purposes with appropriate safeguards. We may also disclose information when required or permitted by law, including to comply with a court order, respond to lawful requests, or protect the rights, safety, or property of Glowaccess, our instructors, members, or the public.

Retention and safeguards. We retain personal information for the time reasonably necessary to fulfill identified purposes and meet legal or regulatory requirements. Safeguards include administrative controls, limited access based on role, secure storage practices, and reasonable technical protections against unauthorized access. While *** system can promise absolute security, we regularly review safeguards and adapt them as practices evolve.

Access and accuracy. You may request access to the personal information we hold about you and ask for corrections where appropriate. We rely on you to keep your contact details current so that schedules and class information reach you. To submit a request, contact us using the information provided below. We will respond within a reasonable timeframe and explain any situation in which access might be restricted by law.

Children. Our public website is intended for general audiences. When classes are designed for youth participants, a parent or legal guardian should provide required consents and contact details. We do not knowingly invite minors to submit personal information without appropriate authorization from a responsible adult.

Cookies and preferences. Our website may use cookies that are necessary for core functionality and optional cookies to support analytics or preferences. You can adjust browser settings to manage cookies and may also use in-page controls where available. Some features may operate with reduced functionality if cookies are limited.

Third-party services. Our website may link to external services (for example, social media) that are governed by their own privacy statements. We encourage you to review those statements before providing information through such services. Interactions with embedded content, such as a map frame, may allow the provider to collect technical data under its policies.

International considerations. Service providers that support Glowaccess might process information in jurisdictions outside Canada. Contractual measures and reasonable safeguards aim to protect your information, but it may be subject to the laws of those jurisdictions.

Updates to this Policy. We may update this Policy from time to time to reflect changes in practices, services, or legal requirements. The effective date will be adjusted when revisions are posted. Material changes will be communicated through our website or direct notice when appropriate.

Contact us. Questions about this Policy, requests for access or correction, or concerns about how your information is handled can be directed to: Glowaccess, 58 Carlton Street, Toronto, ON M5B 1J2; telephone + (1) 416 783-49-52; or email Glowaccess@gmail.com. We aim to respond promptly and work with you to address your inquiry.